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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Melissa Gonzalez

July 8, 2026

5  out of  5
rating by Melissa Gonzalez
"Thank you Maribel Palma for the great customer service"
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Goob

June 30, 2026

5  out of  5
rating by Goob
"Great Experience!"
We responded:
"Thank you for your 5-star review! We are glad to hear you had a great experience, and our team appreciates your positive feedback."
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Susan Crane

June 30, 2026

5  out of  5
rating by Susan Crane
"Great experience! The team is really friendly, knowledgeable and made the process simple and easy when I had my accident. They were on top of it!"
We responded:
"Thank you, Susan, for your 5-star review! We are pleased to know the team provided friendly and knowledgeable support and made a difficult situation with your accident easier to manage. We appreciate your trust in our team."
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Mike Allen

June 30, 2026

5  out of  5
rating by Mike Allen
"Sarah made getting my car insurance so easy! She was super helpful, found me a great rate, and explained everything clearly. Awesome service, highly recommend!"
We responded:
"Thank you, Mike, for your 5-star review! We are happy to hear that Sarah made the process simple and clear, and that you received helpful guidance in finding a suitable option."
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Suzann Wilcox

June 30, 2026

5  out of  5
rating by Suzann Wilcox
"Great service always there to help!"
We responded:
"Thank you, Suzann, for your 5-star review! Our team appreciates your kind words and we are glad to know that you continue to have reliable support whenever needed."
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Jasminne Santiago

June 30, 2026

5  out of  5
rating by Jasminne Santiago
"Maribel has gained my trust. She is very nice and helpful would recommend her"
We responded:
"Thank you, Jasminne, for your 5-star review! We appreciate your recommendation and your trust, and we look forward to continuing to serve you."
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Emily Fischer

June 29, 2026

5  out of  5
rating by Emily Fischer
"I called to add a vehicle to my policy. Service was prompt, friendly, and helpful."
We responded:
"Thank you, Emily, for your 5-star review! We are happy to know that you received prompt and friendly service when adding a vehicle, and we appreciate you sharing your experience."
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Anne Marie Hill

June 26, 2026

5  out of  5
rating by Anne Marie Hill
"Great service always at Jake Stewart office. Maribel was so informative, helpful and with a quick response!! Her customer service was awesome!"
We responded:
"Thank you, Anne Marie, for your 5-star review! We are delighted to hear that you continue to have a great experience at our office. We appreciate your loyalty and look forward to serving you again!"
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Justin Pence

June 17, 2026

5  out of  5
rating by Justin Pence
"I had a great experience with Jake and his staff when adding a life insurance policy to my account. They made the approval process very accommodating and easy, and the policy went into effect quickly. I’m very happy with this office and the pride they take in providing excellent customer service."
We responded:
"Thank you for the excellent 5-star review, Justin! It is great to hear that Jake and the team made the process of adding your life insurance policy smooth, accommodating, and efficient, with everything moving into place quickly. We appreciate your kind words and are glad you are happy with the service you received."
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Lauryn Dennis

June 16, 2026

5  out of  5
rating by Lauryn Dennis
"Sarah was incredibly helpful with all my questions and providing us with a quote! Her customer service and professionalism was very appreciated."
We responded:
"Thank you for the excellent 5-star review, Lauryn! We are happy to hear that Sarah was helpful with your questions and provided a clear quote in a professional and supportive way. We appreciate your feedback and your support."
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Reanna Ferro

May 19, 2026

5  out of  5
rating by Reanna Ferro
"Amazing service and a super friendly and helpful staff! Shawna is absolutely amazing!"
We responded:
"Thanks for taking the time to leave this review. We agree - Shawna is amazing & we are so glad you had such a positive experience with her. "
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Gayle Belden

May 13, 2026

5  out of  5
rating by Gayle Belden
"Very nice job by Kelly"
We responded:
"Thanks Gayle!"
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Dorothy Janson

May 5, 2026

5  out of  5
rating by Dorothy Janson
"I hit a very deep pothole Sunday 5/3 that literally shredded the front passenger tire. Drove slowly the mile to the winery and called State Farm for roadside service. All the details were relayed via a report link. I called to verify where I was in the large parking lot. In less than 10 minutes I got an email notice with Agero's arrival time (21-51 minutes). Second notice, maybe from Agero, verified the 21 minutes and I think he even arrived a few minutes early. When he came up the drive, I was standing by the car waving. He was even concerned about having to block some cars while he worked, but the one blocked told him not to worry .. "she needs a new tire". Smiles all around. I didn't check my watch but the job probably took around 15 minutes. We shook hands and he drove off. What started as a bad pot hole experience, ended with smiles all around."
We responded:
"Dorothy, So glad you had such a positive experience! Thanks for your business and for taking the time to leave this glowing review. We appreciate you!"
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Shawna White

April 29, 2026

5  out of  5
rating by Shawna White
"I want to give a shout out to State Farm insurance office out of Fayetteville because every time I call no matter who answers always helps me. I’m forgetful. I am late sometimes and whoever answers always helps me get back on track. They’re Patient understanding and Shawna I want to give a special thank you to you. From my experience, State Farm has our best interest at heart to be insured. This is what every insurance company should operate off of genuine care."
We responded:
"Thank you Shawna!"
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Sandra Erickson

April 28, 2026

5  out of  5
rating by Sandra Erickson
"Maribel and Dawn have been so helpful with my insurance needs!
I am grateful for all the help… they make me feel like they are very happy to work with me!"
We responded:
"Hi Sandra, I am so pleased to hear you have had such a positive experience with Maribel and Dawn. They bring a wealth of experience and consistently deliver with superb customer service. Thanks for taking the time to write this review - and for the faith and confidence you place in us. "
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Myland Hui

April 21, 2026

5  out of  5
rating by Myland Hui
"Great knowledgeable service and always accessible!"
We responded:
"Myland, Thank you for taking the time to leave this review - and for your. many, many years of business. We appreciate you and your family. "
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Elaine S

April 9, 2026

5  out of  5
rating by Elaine S
"How great it is to say that I am insured with Jake from State Farm! Really great service from him and his associate, Dawn."
We responded:
""Jake from State Farm" does have that special ring to it, doesn't it! LOL. Thanks for your business and so pleased to see Dawn has done a fantastic job for you. "
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Irene Lara

March 17, 2026

5  out of  5
rating by Irene Lara
"Thank you to Maribel for guiding us through the process of buying life insurance. She made everything easy to understand and answered our questions clearly. We truly appreciate her help."
We responded:
"Irene, I am so glad to see we were able to help you with your life insurance. I am pleased Maribel made it easy to understand to give you the confidence to move forward. If there is every anything else you need - Maribel, the team and I are all here for you. "
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Frances Coates

March 13, 2026

5  out of  5
rating by Frances Coates
"Jake and his team are great. Erika is very professional, quick to find answers and pleasant to talk to. Erika has always been kind to me and helps me through a lot of stuff and goes that extra mile."
We responded:
"Frances, Thanks for taking the time to leave this review. You are right about Erika - professional, pleasant, supportive, all the things. Thank you for your continued business. "
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CISCO GONZALEZ

March 12, 2026

5  out of  5
rating by CISCO GONZALEZ
"Maribel is very professional and helpful, she explains things in detail where we can actually understand it. I really like there life insurance policy, its a great investment. I recommend them to my family and friends."
We responded:
"Cisco, Thanks for taking the time to provide feedback on your experience with Maribel. I am pleased, but not surprised, to see you have had such a positive experience with her. Thank you for the confidence you have placed in us with your life insurance. We are grateful to be able to take care of this for you. "
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Michelle

March 12, 2026

5  out of  5
rating by Michelle
"State Farm manages ALL of my needs: Vehicles, House, Life Policy / Beneficiaries ... everything, because i trust them more than anyone. I work exclusively with Kelly because she has earned my trust. My children and I trust her with our insurance (safety) and our financial future security. We respect so much how much she knows, so much experience, such a strong skill set, all wrapped up in the kindest, most compassionate, realistic, personable, authentic, genuine human EVER. Thank you State Farm !"
We responded:
"Michelle, What a beautiful review and tribute to Kelly. We agree, she is a very special part of our team! Compassionate, personable, authentic, knowledgeable - all of those describe her so well. Thank you for your business and for the faith and confidence you place in us. "
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Isaac Gonzalez

March 11, 2026

5  out of  5
rating by Isaac Gonzalez
"Maribel is amazing she’s always so helpful."
We responded:
"Isaac, We agree! Thanks for taking the time to leave this feedback. "
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Robert Marino

March 10, 2026

5  out of  5
rating by Robert Marino
"Joni was great. Helpful? Efficient and courteous. A pleasure."
We responded:
"Robert, Thank you for taking the time to leave this positive review. Joni brings some superb experience and customer care to the table. Glad you had such a good experience with her and out office. "
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Kari Cox

March 9, 2026

5  out of  5
rating by Kari Cox
"Sarah is wonderful to work with. She helped me with an auto quote today and provided excellent customer service. Friendly, reliable and efficient. 5 stars!"
We responded:
"Kari, Thanks for taking the time to leave this review. Sarah IS wonderful to work with and I am so pleased she was reliable and efficient throughout. "
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Bonnie O.

March 7, 2026

5  out of  5
rating by Bonnie O.
"Maribel is an outstanding professional who listens well and tries to help as much as she can with my insurance needs. My house insurance has significantly increased due to The California Fair Plan's expensive fire coverage. Maribel is guiding me in the process to obtain various discounts for this plan. I am very impressed by her dedication to her clients. Thank you, Maribel!
Gratefully,
Bonnie"
We responded:
"Bonnie, Thanks for taking the time to leave this review. I really appreciate you acknowledging Maribel's listening skills. I agree she has a gift to listen, hear people well, and move on to solutions. The Fair Plan is a real challenge for so many and we will do all we can to support you and others through this. Thanks again for the thoughtful review. "