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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Irene Lara

March 17, 2026

5  out of  5
rating by Irene Lara
"Thank you to Maribel for guiding us through the process of buying life insurance. She made everything easy to understand and answered our questions clearly. We truly appreciate her help."
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Frances Coates

March 13, 2026

5  out of  5
rating by Frances Coates
"Jake and his team are great. Erika is very professional, quick to find answers and pleasant to talk to. Erika has always been kind to me and helps me through a lot of stuff and goes that extra mile."
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CISCO GONZALEZ

March 12, 2026

5  out of  5
rating by CISCO GONZALEZ
"Maribel is very professional and helpful, she explains things in detail where we can actually understand it. I really like there life insurance policy, its a great investment. I recommend them to my family and friends."
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Michelle

March 12, 2026

5  out of  5
rating by Michelle
"State Farm manages ALL of my needs: Vehicles, House, Life Policy / Beneficiaries ... everything, because i trust them more than anyone. I work exclusively with Kelly because she has earned my trust. My children and I trust her with our insurance (safety) and our financial future security. We respect so much how much she knows, so much experience, such a strong skill set, all wrapped up in the kindest, most compassionate, realistic, personable, authentic, genuine human EVER. Thank you State Farm !"
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Isaac Gonzalez

March 11, 2026

5  out of  5
rating by Isaac Gonzalez
"Maribel is amazing she’s always so helpful."
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Robert Marino

March 10, 2026

5  out of  5
rating by Robert Marino
"Joni was great. Helpful? Efficient and courteous. A pleasure."
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Kari Cox

March 9, 2026

5  out of  5
rating by Kari Cox
"Sarah is wonderful to work with. She helped me with an auto quote today and provided excellent customer service. Friendly, reliable and efficient. 5 stars!"
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Bonnie O.

March 7, 2026

5  out of  5
rating by Bonnie O.
"Maribel is an outstanding professional who listens well and tries to help as much as she can with my insurance needs. My house insurance has significantly increased due to The California Fair Plan's expensive fire coverage. Maribel is guiding me in the process to obtain various discounts for this plan. I am very impressed by her dedication to her clients. Thank you, Maribel! Gratefully, Bonnie"
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Jeanie Garcia

March 6, 2026

5  out of  5
rating by Jeanie Garcia
"Thank you, Sarah Vasquez , for getting me a quote on auto insurance. My whole experience was professional and enjoyable. I would recommend Sarah at State Farm Insurance for all your insurance needs!"
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Omar Esa

March 6, 2026

5  out of  5
rating by Omar Esa
"Shawna was super helpful and got my account for my home and car policies squared away!!"
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carol hickey

March 4, 2026

5  out of  5
rating by carol hickey
"I have been insured by State Farm at this Lafayette, California office since the mid 70’s which is a testimony of my satisfaction, confidence. I highly recommend Jake and his staff of professionals for all of your insurance coverage."
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Jeremetrius O'Claire

February 27, 2026

5  out of  5
rating by Jeremetrius O'Claire
"Jake and team is awesome!"
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Joni Hartford

February 24, 2026

5  out of  5
rating by Joni Hartford
"Wonderful place with Wonderful people"
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Avery Luttropp

February 24, 2026

5  out of  5
rating by Avery Luttropp
"Everyone at the office is kind and helpful but Shawna deserves a special shoutout. I have a unique vehicle situation and went above and beyond to get it figured out. I really appreciate her dedication and cheerful demeanor."
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Maribel Palma

February 23, 2026

5  out of  5
rating by Maribel Palma
"Love working with this office."
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Shakti Shakti

January 21, 2026

5  out of  5
rating by Shakti Shakti
"The staff at this Lafayette, Ca office is always very helpful whenever I have reached out to them with a question, etc. Shawna and Sarah go above and beyond to help! Thanks everyone!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Brittany Colón

January 14, 2026

5  out of  5
rating by Brittany Colón
"shawna and all team members have done an amazing job, they’re really about serving their customers, and helping them with their needs, they are really good at answering questions n concerns, i have never have to more than two minutes for them to answer the phone they pick up immediately n it’s hard these days to be on top of everything, they do an excellent job!"
We responded:
"Thanks for the kind words Brittany. I am glad we are doing a good job for you and your insurance needs. We appreciate you! "
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Diana Spieker

January 9, 2026

5  out of  5
rating by Diana Spieker
"Maribel was really helpful in getting our Tesla added to our existing policy. I was panicked, needed to drive it immediately and she quickly and violently efficiently got everything taken care of. Thanks!!"
We responded:
"Congrats on the new car & thank you for taking the time to leave this positive review for Maribel. We appreciate you!"
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Timothy Ross

January 8, 2026

5  out of  5
rating by Timothy Ross
"If want great service then contact Jake & his team! Jake, Kelly & the staff are knowledgeable & always quick to respond."
We responded:
"Thanks Timothy! "
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Melissa Fusco

January 6, 2026

5  out of  5
rating by Melissa Fusco
"Maribel (in the office) was super-helpful when I called to ask State Farm to notify my new mortgage company of my required coverage. Thanks! 👍"
We responded:
"Hi Melissa, Thanks for your continued business and for taking the time to recognize Maribel’s good work. We appreciate you!"
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v v

December 23, 2025

5  out of  5
rating by v v
"Maribel’s assistance was outstanding in helping my brother and I keep our coverage at a much lower rate. The savings were substantial. She was patient, professional, and made the transaction hassle-free. I would highly recommend Maribel at State Farm!"
We responded:
"Thank you for taking the time to give Maribel a shout out. She is amazing and we are so grateful for her. Thanks also for your continued business. We appreciate you!"
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Tyler Volk

December 11, 2025

5  out of  5
rating by Tyler Volk
"Kelly recently helped me insure customers of mine who were moving to Arizona. She was communicative, timely, and professional. I look forward to working with Kelly in the future!"
We responded:
"Thanks for taking the time to leave this review Tyler. We appreciate you and look forward to continuing to work with you too!"
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Pat Schultz

November 9, 2025

5  out of  5
rating by Pat Schultz
"Maribel was so helpful in getting my coverage to actually reflect what was in my home. I really the time she spent with me."
We responded:
"Hi Pat, I am glad to hear we gave you the time and attention your insurance portfolio deserves. Thanks for your continued business. "
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Fiona Zhang

October 23, 2025

5  out of  5
rating by Fiona Zhang
"I’ve been with Maribel from Jake’s office for several years, and their customer service has always been outstanding. Maribel is always responsive, professional, and helpful with all my car and home insurance inquiries and renewal services. I really appreciate her support and dedication — highly recommend!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Alexander Pineda

October 15, 2025

5  out of  5
rating by Alexander Pineda
"Working with Shawna from Jake’s office on a mutual client was a great experience. She’s professional, knowledgeable, and always willing to help. Shawna communicates clearly and made everything easy and stress-free. She went the extra mile by ensuring the customer was well taken care of for the state-to-state transfer. Highly recommend her for dependable and friendly support!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"